Our Customer Relationship Management experts team assists you with the complete CRM solutions, which include end to end implementations, upgrades, data migration(EIM), integration(EAI), testing, user manuals, user training, application operation and maintenance support. We implement our solutions using the latest versions of Oracle Siebel CRM and Oracle Business Intelligence. Our CRM team has successfully executed many CRM projects in various industries in the past. We make every effort to complete projects timely and cost effectively manner. Our CRM team’s functional area is as follows but not limited to.

• Siebel Service
• Siebel Sales
• Siebel Marketing
• Siebel Field Service
• Siebel Call Center
• Siebel Public Sector
• Siebel Case Management
• Siebel eService/Portal
• Siebel Order Management

Our team performs BI Integration, implementing BI solutions is one of our core expertises. We focus on Oracle Business Intelligence but not limited to. We do offer solutions to the existing third party BI solutions too. We analyze the existing BI implementation to ensure the cost saving to the customer and performance of the existing system. We expertise in the following BI but not limited to.

• Oracle BI
• Actuate
• Microsoft Reporting and Analytic Services
• Data Warehousing
• Business Objects
• Dashboard Design
• ETL
• Data Mining
• Cognos

Implementing Service Oriented Architecture (SOA) solutions is one of our expertise, where we offer integrating front-end applications and portals to legacy and ERP applications. We evaluate, create road map, design, and implement the interfacing software applications.